Losing access to your DU number can be frustrating and highly inconvenient for tasks such as filling out forms, activating services, and sharing information. DU users living in the UAE who need to check their mobile number can find this information through the methods described below.
In this guide, I’ll walk you through step-by-step methods, including:
- Dialing a USSD Code
- Using the DU App
- Sending an SMS
- Giving a Missed Call or Sending a Message to Another Number
- Checking the SIM Card Packaging
Whether you need an offline method or an instant SMS code, you’ll find the best way to check your DU SIM number in seconds.
Dialing a USSD Code (Best Quick Method)
You can easily check your DU number by dialing a DU SIM number check code. A USSD code dialing method functions without an internet connection to give you immediate results.
Steps to Follow
- Step 1: Open your phone’s dialer.
- Step 2: Dial *116#.
- Step 3: Press the call button.
- Step 4: The DU mobile number you have selected will now show on the display screen.
Why Use This Method?
✔️ It is free of charge.
✔️ You do not need an internet connection.
✔️ No need for an app or customer support assistance.
Finding DU Number via the DU App (Best for Account Management)
You can check your DU number by utilizing the DU mobile app as a convenient method. Your mobile number appears among all the account details that the app displays.
Steps to Follow
- Step 1: To begin, get the DU App from either Google Play Store or Apple App Store through the download and installation process.
- Step 2: Open the app and log in with your DU account credentials.
- Step 3: Navigate to the “Account” section.
- Step 4: Your DU mobile number will appear in your account information after opening your DU access.
Why Use This Method?
✔️ Easy access to your account details.
✔️ Useful for managing DU services and recharges.
✔️ Works anytime you have an internet connection.
Sending an SMS
Another way to retrieve your DU number is by sending an SMS with a specific code.
Steps to Follow
- Step 1: Open your messaging app.
- Step 2: Compose a new message with the text:
NUMBER(all caps). - Step 3: Send it to 1355.
- Step 4: You will receive an SMS with your DU mobile number shortly.
Why Use This Method?
✔️ No need for internet access.
✔️ You will get authentication through an official SMS message.
✔️ Quick and simple to use.
⚠️ Security Alert: Only send this message to DU’s official number (1355). Be cautious of scam messages asking for personal information.
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Giving a Missed Call or Sending a Message to Another Number
Another option to retrieve your DU number exists when you possess either a different phone or a trustworthy friend. Through their device, you can locate your DU number.
Steps to Follow
- Step 1: Use your DU SIM to call or send a text message to another phone.
- Step 2: Your DU number will appear on the recipient’s device.
Why Use This Method?
✔️ Works instantly.
✔️ No codes, apps, or internet required.
✔️ Ideal if you have a friend or second phone available.
Checking the SIM Card Packaging
A printed DU mobile number should be present on your original DU SIM card packaging.
Steps to Follow
- Step 1: Locate your DU SIM card packaging.
- Step 2: Check the box or the plastic card that holds the SIM.
- Step 3: Your DU mobile number should be printed on it.
Why Use This Method?
✔️ No need for a phone or internet.
✔️ Keeping your SIM card documents allows this method to be effective.
✔️ Quick and reliable.
Contacting DU Customer Support
If none of the above methods work, you can always contact DU’s customer support for assistance.
Steps to Follow
- Step 1: Dial 155 from your DU mobile.
- Step 2: Follow the voice prompts to speak with a customer service representative.
- Step 3: Request your mobile number from the representative.
Why Use This Method?
✔️ Guaranteed way to retrieve your DU number.
✔️ Customer support can assist with other account-related queries.
✔️ Available 24/7.
Summary of Methods to Find Your DU Number
| Method | Steps | Requires Internet? | Cost |
|---|---|---|---|
| Dialing a USSD Code | Dial *116# and press call | No | Free |
| Using the DU App | Download the app, log in, check “Account” | Yes | Free |
| Sending an SMS | Send “Number” to 1355 | No | Free |
| Calling or Messaging Another Phone | Call or text another number | No | Standard rates apply |
| Checking SIM Packaging | Find the original SIM card package | No | Free |
| Contacting DU Customer Support | Dial 155 and ask for your number | No | Free |
Read Also: Cancel Your UAE Labour Card: Easy Steps & Guide
Final Thoughts
Most DU mobile subscribers experience memory loss of their number and multiple options remain to help them recover it. The easiest method for instant free number retrieval is by dialing *116#. The DU App serves as an excellent account management tool for regular users of DU services. You should either verify your SIM packaging content or reach out to customer support to recover your telephone number when phone access is restricted.
These simple retrieval methods serve as your solution to avoid DU number.
