In this digital era, mobile web data is now an indispensable element of our daily lives. It might be for browsing the internet, communicating via social media, or streaming videos. A stable data plan is an imperative thing in this case. Nevertheless, there are cases when we might terminate or deactivate our daily data pack, for example, as a result of overspending, traveling, or unused packs. If you are a du customer wanting to stop the usage of your daily data pack, you are in the correct place. In this complete guide, we’ll show you How To Stop Daily Data Bundle In Du.
Methods to Stop Daily Data Bundle
Method 1: Deactivation by My Du App
My du app is an easy-to-use platform to track and manage your subscriptions. Here’s how:
1. Go to the My Du app and log in to your account
First, run the My Du app on your mobile phone. For first-time users, please enter the username and password to login into your account.
2. Open the “Subscriptions” page
When you get logged in, search for the “Subscriptions” heading within the app. Depending on the implementation of the app, this step may be called differently, but in most cases, it is about the management of the active subs.
3. Locate the active daily data bundle
Go through all your subscriptions to find the daily active data plan that you want to deactivate. The bundles are therefore commonly listed with data allowances and expiry dates among others.
4. Tap on the bundle and select the “Deactivate” option
When you click on the daily data bundle to view its further details. Refers to the “Disable” or “Cancel” option in the options menu. Clicking here will terminate the subscription, thus no further charges shall be applied.
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Method 2: Deactivation via SMS (Convenient and On-the-Go):
For those who prefer SMS, DU offers a few options:
1. Text “STOP DATA” to 1355
- If you have a DU mobile, send the message “STOP DATA” to 1355 from your phone.
- This generic message will deactivate various data offers, so confirm with a follow-up call to DU’s customer service if you’re unsure about the specific bundle deactivated.
2. Text “CDP2” to 1012
- Send the message “CDP2” to 1012 from your DU mobile.
- This code might target specific daily data bundles, but its effectiveness can vary. It’s recommended to check with DU for confirmation.
3. Text “QUITDO” to 5050
- Send the message “QUITDO” to 5050 from your DU mobile.
- Similar to “STOP DATA”, this message might deactivate various data offers. Confirm with DU’s customer service for specifics.
Terminating your daily data bundles with DU is a three-step process and no matter whether you want to get it done via SMS, phone, or by visiting the store we are here to assist you. You have a variety of options; thus, you are free to choose a method that suits you best, and then, you can enjoy the convenience of striking a balance between data usage and your requirements.
Method 3: Deactivation via USSD Codes
In case you are comfortable with entering the USSD codes then it is indeed a great option to deactivate your daily data bundle in a very quick and convenient manner. Here’s how:
1. Daily Data 2 AED (60 MB)
To deactivate the Daily Data 2 AED bundle, follow these steps:
- Dial *1356# using your Du phone.
- Follow the on-screen instructions.
- From the menu choose the item “Deactivate Du Daily Data 2 AED”
2. Daily Data 3 AED (100 MB)
For the Daily Data 3 AED bundle deactivation:
- Repeat the same process as above.
- Tap the “Deactivate Du Daily Data 3 AED” in the pop-up box.
3. Daily Data 4 AED (150 MB)
To stop the Daily Data 4 AED bundle:
- Dial *1356#.
- Choose the option to deactivate the 4 AED bundle.
Method 4: Contacting DU Customer Service
If the above methods don’t work or you don’t know your exact bundle, the best choice that you should opt for is contacting DU’s customer service.
Phone
Call 00 971 4 390 5555 from your DU mobile phone for free.
Live Chat
Go to https://www.du.ae/ personal on the DU website and use the live chat service for immediate help.
Social Media
Additionally, you can get in touch with their customer support representatives on their social media channels such as Twitter and Facebook to help you deactivate your daily data bundles.
Tips to Stop Daily Data Bundle
1. Check Your Usage
Prior to you scrap off your data bundle, however, you have to consider your average data usage. DU’s mobile application or the login to your account online allows you to see the daily data that you have been spending. With the help of this, you will now find it easier to choose whether you have to buy another bundle or simply reduce your usage.
2. Review the Privacy Policy and Terms of Service
Take a quick check of the data bundle subscription plan to read about the terms and conditions affecting data consumption. Look up information on stopping or terminating your subscription that does not bear any additional fee. This way you will be in the know about the meaning of the terms to have a smooth procedure when you plan to stop your daily data plan subscription.
3. Contact Customer Service
In case you have any queries or if you are not sure whether you are doing it right, do not hesitate to contact DU’s customer services. They should prepare you guide you through the process and offer any assistance that is needed.
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Try to Avoid
1. Cancelling Abruptly
Do not be in a hurry in the process of dismantling daily data package subscription abruptly, particularly when you’re tied down with contracts. Abrupt arbitrariness may cause a termination fee could be assessed or there other charges. In such cases, it is advisable to strictly adhere to the DU outlined throughout the process to avoid extra expenses.
2. Ignoring Usage Alerts
DU sends alerts through SMS when you are closing to your data limit or as your device expires the daily data bundle. Failure to pay attention to these alerts can cause additional overages or unplanned expenses. Watch out for these reminders and do accordingly the actions.
Benefits of Stop Daily Data Bundle
1. Cost Savings
In addition to that, the most wonderful thing is the cost reduction that you get to have out of getting stopped from your data bundle. If you are not into data consumption as much as you had expected or if you are planning to curb your monthly expenses, stopping your data bundle subscription will be an ideal way to do it.
2. Flexibility
You have the upper hand because the ex post facto of your data package allows you to adjust to your mobile plan. Different from the traditional data-capped plans, one can use data chunks as often as needed without the constant fear of running out or incurring extra costs.
Conclusion
Freezing off your daily data bundle with Du has a simple process and there are channels that customers can use to stop their daily data. No matter whether you opt for a mobile app, SMS, or USSD codes or opt for calling Customer Service, choose the one that is best for you.