Replacing the Emirates ID with an Etisalat number is the responsibility of each resident in the UAE. Your Emirates ID is your official identity card and is associated with a range of services, including Mobile services and internet services. Keeping your details as Emirates ID up to date with Etisalat can be helpful to avoid being affected by service interferences.
This guide will walk you through the different methods of how to do Etisalat Emirates ID Update via the various available methods, the online methods, the Etisalat mobile application, and physical visits to the stores. We will also offer some helpful guidance to ensure that the process is as easy as possible.
Method 1: Online via Etisalat Website
The easiest method to correct your Emirates ID details with Etisalat is by going through their online website. This method allows you to complete the process from the comfort of your home or office, without needing to visit a store.
Step 1: Visit the Etisalat Website
Start by navigating to the official Etisalat website at https://www.etisalat.ae/. This is where customers find all Etisalat services and where they can change their Emirates ID information and other details.
Step 2: Locate the Mobile Registration Renewal Section
Once on the website, look for the section specifically related to mobile registration or Emirates ID updates. This section is usually found under ‘My Account’. It might be labeled as “Renew Mobile Registration” or “Update Emirates ID.”
Step 3: Login or Register
To access this data, you will have to log into the Etisalat account. If you do not have an account, there will be a need for you to open one. This involves giving a mobile number, and email address, and creating a password for the Account. After you have successfully logged in, go to the Emirates ID update section again.
Step 4: Provide Required Information
This step requires the participant to input the Emirates ID number, its expiration date, and other relevant information. Make sure that all the information provided is correct and corresponds to relevant documents.
Step 5: Upload Documents
You will be required to provide scans or pictures of both the front and back of your Emirates ID number. Ensure that the images are in JPG format and that they have not been degraded in quality. Low image quality may lead to time delays in the processing of your update.
Step 6: Submit and Verify
Once, all the details have been entered, and the documents uploaded, you can then submit your update request. In some cases, Etisalat might request you to go through further identification procedures including entering an OTP (One-Time Password) through the number that is registered to your account.
Step 7: Confirmation
Etisalat will also notify you through a message or an email. Remember to retain this confirmation as evidence of the update. The update process may take several days, so do not be impatient if no updates have arrived in your account yet.
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Method 2: Etisalat Mobile App
However, if you want a more portable way of managing your services, then it could be more convenient to update your Emirates ID via the Etisalat mobile application. It is easier to use and convenient, especially when updating the information of the user from the comfort of their homes.
Step 1: Download the Etisalat App
First, the user must install the Etisalat mobile application on their device if they do not have it installed already. With a user-friendly interface, it is compatible with iPhone, iPod, and Android devices, which can be downloaded from the Apple App Store and Google Play Store, respectively.
Be sure to install an authentic application and not any fake one, which could be used to compromise your device.
Step 2: Login or Register
To start using it, after installing the app, you have to log in to your Etisalat account. Using the site for the first time, the user has to register by entering the mobile number and setting a password.
Step 3: Locate the Update Emirates ID Option
After you have logged into the service, go to the part that deals with Emirates ID updating information. This is often located under the ‘My Account’ or ‘Manage Services’ tab. The app will then help you to select the right option among the available ones.
Step 4: Follow On-Screen Instructions
To create an account and go through the registration process, you will need to input your Emirates ID number and Emirates ID expiry date and then upload pictures of your Emirates ID.
Step 5: Submit and Verify
Once all fields are completed, submit your update request. You may need to authenticate yourself and this is often done by entering a verification code provided by your mobile number. This makes the process even more secure than plain authentication.
Step 6: Confirmation
Finally, when the process is over, an email or a notification within the application will be sent to you. This confirmation serves as an acknowledgment that your Emirates ID has been successfully updated with Etisalat.
Method 3: Visit an Etisalat Store
Another method that people can use is to visit any Etisalat store for them to gain the assistance they require through face-to-face meetings. Here, customer service representatives can help you update your Emirates ID details directly.
Step 1: Find an Etisalat Store
Start by locating the nearest Etisalat store. The store locator can also be found on the Etisalat website or the app to select the most appropriate store. Check the operation time of the store before heading there.
Step 2: Visit the Store
Be sure to bring your authentic Emirates ID with you when visiting this store. Personal identification is needed as this ID will be necessary to complete the update process.
Step 3: Request Emirates ID Update
Inform the customer service representative that you need to update your Emirates ID details. It will take you through some steps, which include completing a form and providing your Emirates ID.
Step 4: Provide Necessary Information
You may be requested to fill in your Emirates ID number and possibly other personal information. The representative will also be able to key this information into the system for you.
Step 5: Complete the Process
Once all the information has been provided, the representative will process your update. This might take a few minutes, and you may be asked to verify your identity through additional steps.
Step 6: Confirmation
When you are done with the update, the representative will issue you a confirmation slip or inform you via a message. This ensures that your Emirates ID details have been synchronized with Etisalat successfully.
Additional Tips for a Smooth Update Process
Updating your Emirates ID with Etisalat is generally straightforward, but here are some additional tips to ensure the process goes smoothly:
1. Ensure Clear Document Scans
When posting your updates online, or through the app, ensure that the scans or photos of your Emirates ID are clear and easily readable. Movable or hazy images can slow down the process or cause your request to be denied.
2. Double-Check Your Information
Make sure double check the details you enter like the Emirates ID number and Emirates ID expiration date. This is because errors originating from the failed update processes can lead to service disruptions.
3. Keep a Record of Your Update Request
After submitting your update request, keep a record of any confirmation messages or emails. This will provide evidence that you have made an effort in the update, which may come in handy in case of any hitches.
4. Allow Time for Processing
The update process might take some time, especially if there are high volumes of requests. Be patient and allow a few days for the changes to reflect in your account. If you don’t receive a confirmation within a reasonable timeframe, consider contacting Etisalat customer support for assistance.
5. Contact Customer Support If Needed
In case of any complications or challenges while undergoing this procedure, feel free to contact Etisalat customer service. They can help and make sure that your Emirates ID has been updated properly.
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Final Words
It is crucial to synchronize your Emirates ID with Etisalat, as it guarantees the continuity of your mobile and internet connection. It is very easy to use the Etisalat service to start a change online through the Etisalat website, through the Etisalat app, or by going to a store to change. So, using the instructions above and considering all the tips mentioned in the guide, you will be able to finish the Emirates ID update process efficiently and without any issues.
