Replacing the Emirates ID with an Etisalat number is the responsibility of each resident in the UAE. Your Emirates ID is your official identity card and is associated with a range of services, including Mobile services and internet services. Keeping your details as your Emirates ID up to date with Etisalat can be helpful to avoid being affected by service interruptions.
This guide will walk you through the different methods of how to do Etisalat Emirates ID Update via the various available methods, the online methods, the Etisalat mobile application, and physical visits to the stores.
Method 1: Online via Etisalat Website
The simplest way of updating your Emirates ID information with Etisalat is through their online portal. This is a convenient way of doing so because you can do it at the comfort of your home or office without the need to go to a store.
Step 1: Visit the Etisalat Website
visit official Etisalat website at https://www.etisalat.ae/.
Step 2: Locate the Mobile Registration Renewal Section
Once on the website, look for the section specifically related to mobile registration or Emirates ID updates. This section is usually found under ‘My Account’. It might be labeled as “Renew Mobile Registration” or “Update Emirates ID.”
Step 3: Login or Register
You will be required to log in to the Etisalat account to access this data.
- In case you do not have an account you will be required to open one.
- This includes providing a mobile number, an email address and creating a password to the Account.
Step 4: Provide Required Information
The participant will be asked to input the Emirates ID number and its expiry date among others in this step. Make sure that the information provided is true and it is congruent to any other documents that are related.
Step 5: Upload Documents
You will be expected to give scans or photographs of the front and the back of the Emirates ID number. Make sure that the pictures are in JPG format and were not undermined in their quality. Poor image quality can cause time lag on the processing of your update.
Step 6: Submit and Verify
Once, all the details have been entered, and the documents uploaded, you can then submit your update request. In some cases, Etisalat might request you to go through further identification procedures including entering an OTP (One-Time Password) through the number that is registered to your account.
Step 7: Confirmation
Etisalat will also notify you through a message or an email. Remember to retain this confirmation as evidence of the update. The update process may take several days, so do not be impatient if no updates have arrived in your account yet.
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Method 2: Etisalat Mobile App
However, if you want a more portable way of managing your services, then it could be more convenient to update your Emirates ID via the Etisalat mobile application. It is easier to use and convenient, especially when updating the information of the user from the comfort of their homes.
Step 1: Download the Etisalat App
Firstly, the user must install the Etisalat mobile application in their device in the event that they do not possess it. It is user-friendly interface that can be used with the iPhone, iPod, and Android devices that are available to download in the Apple App Store and Google Play Store respectively.
It is important to install the original version and not a fabricated version, which may be applied to breach your device.
Step 2: Login or Register
Every time you want to use it, you must enter your Etisalat account after you have installed the app. The first time the user uses the site, he or she is required to register the mobile number with a password.
Step 3: Locate the Update Emirates ID Option
After you have logged into the service, go to the part that deals with Emirates ID updating information. This is often located under the ‘My Account’ or ‘Manage Services’ tab. The app will then help you to select the right option among the available ones.
Step 4: Follow On-Screen Instructions
The account production would require you to fill in your Emirates ID number and Emirates ID expiry date and upload photos of your Emirates ID to register and start the registration process.
Step 5: Submit and Verify
After filling in all the fields, place your update request. You might be required to check your identity, and usually they do it by typing a verification code that is sent to your mobile number. This further secures the process even more as compared to plain authentication.
Step 6: Confirmation
And the last thing is that you will get an email or a notification in the application when the process is complete. This confirmation is confirmation that your Emirates ID has been duly updated with Etisalat.
Method 3: Visit an Etisalat Store
Another method that people can use is to visit any Etisalat store to gain the assistance they require through face-to-face meetings.
Here, customer service representatives can help you update your Emirates ID details directly.
Step 1: Find an Etisalat Store
Start by locating the nearest Etisalat store. The store locator can also be found on the Etisalat website or the app to select the most appropriate store. Check the operation time of the store before heading there.
Step 2: Visit the Store
Do not forget to carry your genuine Emirates ID along with you when you visit this shop. The personal identification is required since this ID will be needed in order to fill the update process.
Step 3: Request Emirates ID Update
Call the customer care service worker and inform him that you have to update your Emirates ID. It will make you undergo certain steps, and some of them are to complete a form and to fill your Emirates ID.
Step 4: Provide Necessary Information
You will be asked to enter in your Emirates ID number and you might also be asked to fill in other personal information. This information will also be keyed into the system by the representative.
Step 5: Complete the Process
After providing all the information, your update is going to be processed by the representative. This could take several minutes and you could be subjected to further processes of verifying your identity.
Step 6: Confirmation
After concluding on the update, the representative will either issue you with a confirmation slip, or send you a message. That is how you will ensure that Emirates ID information is synchronized with Etisalat effectively.
Additional Tips for a Smooth Update Process
Updating your Emirates ID with Etisalat is not a complicated process, however, these are some of the general tips that would make it a success:
1. Ensure Clear Document Scans
When posting your updates online or through the app, ensure that the scans or photos of your Emirates ID are clear and easily readable. Movable or hazy images can slow down the process or cause your request to be denied.
2. Double-Check Your Information
Make sure double double-check the details you enter, like the Emirates ID number and Emirates ID expiration date. This is because errors originating from the failed update processes can lead to service disruptions.
3. Keep a Record of Your Update Request
Once you have placed your update request, save the confirmation messages or e-mails. This will be a testimony that you have tried to make an effort in the update and this can prove beneficial in the event that there are hiccups.
4. Allow Time for Processing
This process of updating may be time-consuming, particularly when the requests are high. Wait and give it some days before the changes manifest themselves in your account. In case you have not received a confirmation within a decent period of time, call Etisalat customer care to help you out.
5. Contact Customer Support If Needed
It is possible to contact Etisalat customer care in case any problems or difficulties arise during the process of undergoing this procedure. They are able to assist and ensure that your Emirates ID is updated in the right way.
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Final Words
Synchronizing your Emirates ID to Etisalat is extremely important as this ensures that your mobile and internet services remain intact. The Etisalat service makes it extremely easy to initiate a change online using the Etisalat site, the Etisalat application, or visiting a store to make the change. Therefore, by following the above instructions and paying attention to all suggestions provided in the guide, you will be capable of completing the process of updating your Emirates ID in an efficient way and without any problems.
