How to Get an RTA Card for Uber in Dubai

Close-up of a hand holding a smartphone with the Uber app open on the screen.

If you’re planning to drive for Uber in Dubai, obtaining an RTA (Roads and Transport Authority) card is mandatory. This comprehensive guide walks you through the process, providing detailed steps and helpful tips to ensure a smooth application.

What Is an RTA Card and Why Do You Need It?

An RTA card is an official document issued by Dubai’s Roads and Transport Authority that certifies you as a professional driver. It’s a legal requirement for anyone offering ride-hailing services, including Uber drivers. The card ensures that drivers meet the necessary standards for safety, professionalism, and roadworthiness.

Eligibility Requirements for an RTA Card

Before starting the application process, ensure you meet the following eligibility criteria:

  • Valid UAE Driving License: You must hold a valid UAE driving license.
  • Valid Emirates ID: A government-issued Emirates ID is mandatory.
  • Medical Fitness Certificate: You must pass a medical fitness test.
  • Clear Criminal Record: A police clearance certificate is required to demonstrate a clean criminal history.
  • Vehicle Registration (Mulkiya): Ensure your vehicle is registered and meets RTA’s standards.

Documents Required for an RTA Card Application

Prepare the following documents:

  1. Copy of your valid Emirates ID.
  2. Copy of your valid UAE driving license.
  3. Passport copy with a valid visa page.
  4. Vehicle registration card (Mulkiya).
  5. Police clearance certificate.
  6. Medical fitness certificate.

Ensure all documents are updated and valid before submission.

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How to Apply for an RTA Card for Uber

Option 1: Using the RTA Website

The RTA offers an online application process for convenience. Follow these steps:

Step 1: Access the RTA Website

RTA Card for Uber

Step 2: Find the Relevant Service

  • Navigate to the section for “Professional Driver Licenses” or search for “Driver License Services.”
RTA Card 1

Step 3: Fill Out the Application Form

RTA for Uber
  • Complete the online application form with accurate details, including your personal and vehicle information.

Step 4: Upload Required Documents

  • Upload all the necessary documents listed earlier. Double-check for clarity and accuracy.

Step 5: Pay the Fees

  • Use the available online payment options to pay the applicable fees. The cost may vary, so refer to the latest RTA fee schedule.

Step 6: Attend Training Sessions

  • The RTA mandates professional training to ensure you’re familiar with Dubai’s road safety rules and customer service standards.

Step 7: Receive Your RTA Card

  • Once you’ve completed the training and your application is approved, you’ll receive your RTA card.

Option 2: Visiting an RTA Customer Happiness Center

If you prefer a face-to-face process, visit any RTA Customer Happiness Center in Dubai. Here’s how:

Step 1: Visit the Center

  • Locate a nearby RTA Customer Happiness Center and visit during working hours.

Step 2: Request an Application Form

  • Approach the counter and request an application form for the Professional Driver License.

Step 3: Complete the Form

  • Fill out the form accurately and ensure all details match your submitted documents.

Step 4: Submit Your Documents

  • Provide all required documents to the staff for verification.

Step 5: Pay the Fees

  • Pay the necessary fees directly at the center. You may pay via cash, card, or other accepted methods.

Step 6: Attend Training Sessions

  • Register for and attend the mandatory training sessions provided by the RTA.

Step 7: Collect Your RTA Card

  • Once the process is complete, your RTA card will be issued.

Tips for a Smooth Application Process

  1. Double-check documents: Ensure all documents are valid and up-to-date to avoid delays.
  2. Schedule Ahead: Allocate time for training sessions and potential follow-ups.
  3. Stay Informed: Keep track of updates on RTA policies and fees.
  4. Seek Assistance: Contact RTA customer service if you encounter any issues.

Common Questions About RTA Cards

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How Long Does It Take to Get an RTA Card?

The entire process can take anywhere from a few days to a couple of weeks, depending on how quickly you complete the requirements and training.

How Much Does It Cost?

The cost varies depending on the type of training and other fees. It’s best to check the official RTA website for the latest fee structure.

What Happens If My Application Is Rejected?

If your application is rejected, contact the RTA to understand the reason and rectify any issues. You can reapply once the problem is resolved.

Why Is Training Necessary?

Training sessions are mandatory to:

  • Familiarize drivers with Dubai’s road safety rules.
  • Improve customer service skills.
  • Ensure compliance with professional driving standards.

These sessions are designed to make you a competent and safe driver, which benefits both you and your passengers.

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Final Words

Obtaining an RTA card is an essential step for anyone looking to drive for Uber in Dubai. Whether you choose the online route or visit a Customer Happiness Center, following the detailed steps outlined in this guide will simplify the process. Remember to prepare your documents, attend the required training, and stay updated on RTA regulations to ensure success. By completing this process, you’ll be well on your way to starting your career as an Uber driver in Dubai.

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