Transferring balance on Du is a simple and quick process. Du enables its users to perform balance transfers efficiently through multiple convenient transfer methods for sharing credit among friends and sending money to international numbers. Students will discover Du balance transfer information that includes multiple transfer techniques and fee specifications for both local and international transfers throughout this guide.
In this guide, I will walk you through everything you need to know about transferring Du balance, including codes, fees, and international transfers.
How Much Can You Transfer with Du Balance Transfer?
- The minimum amount you can transfer is AED 2.
- The maximum amount you can transfer is AED 2,000.
- A 15% transaction fee will be deducted from the transferred amount.
Below is a table of available balance transfer limits and fees:
| Transfer Amount (AED) | Service Fee (15%) | Amount Received by Recipient (AED) |
|---|---|---|
| 2 | 0.30 | 1.70 |
| 5 | 0.75 | 4.25 |
| 10 | 1.50 | 8.50 |
| 20 | 3.00 | 17.00 |
| 50 | 7.50 | 42.50 |
| 100 | 15.00 | 85.00 |
| 500 | 75.00 | 425.00 |
| 1000 | 150.00 | 850.00 |
| 2000 | 300.00 | 1700.00 |
This table helps you understand how much will be deducted and how much the recipient will get.
How to Transfer Du Balance Locally?
The process to transfer balance from your Du phone number to another Du phone number requires you to complete the following easy steps.
- Go to Your Phone Dialer
Open the dial interface found in your mobile phone application. - Type 121
You can start balance transfer operations through *121*. - Add the Recipient’s Du Number
Start by typing the phone number sequence *121* followed by the number of the recipient who will receive the balance. - Enter the Amount
After the recipient’s number, type the amount you wish to transfer. - Press the Call Button
Once you have entered the required details, press the call button to confirm the transaction.
Example of Du Balance Transfer Code
When you wish to transfer 50 AED to 0501234567 then dail:
*121*0501234567*50#
The transaction completes instantly after pressing the call button.
How to Send Du Credit Using a Simple Code?
The process of transferring Du network balances from one number to another involves using this basic USSD code:
- Dial
*100*Mobile Number*Amount# - Press the call button
- The system will deliver a confirmation SMS message for a successful balance transfer.
Example
You must dial *100*0509876543*5# if you want to transfer AED 5 to the mobile number 0509876543.
Once you press the call button, the balance transfer will be completed successfully.
How to Transfer Credit from Du to International Numbers?
Through Du users can send credit balance to international mobile phone numbers. To send credit internationally, you need to complete several steps that include:
- Send “SEND” to 1700 via SMS
Open the Message app and send the message “SEND” to the number 1700. - Enter the Recipient’s International Number
The system requests the mobile number of your international recipient. The correct format for entering the number is the country code followed by the phone number.- Country code + Phone number
- Example:
+919876543210(for an Indian number)
- Enter the Transfer Amount
Send the money transfer amount in AED by replying to the recipient’s number. - Confirm the Transfer
After completing the steps the service will provide you with a confirmation text.
Read Also: Change Emirates ID Mobile Number: Easy Guide & Quick Steps
Du Balance Transfer Fees
Balance transfers maintain their practicality yet people should understand they will face corresponding charges. The balance transfer service from Du requires an associated payment which instantly subtracts from both your account balance and the sent funds.
Domestic Transfer Fees
The price for balance transfers within the UAE is 5.25% of the total transferred money. The fee Du charges for transferring 100 AED amounts to 5.25 AED resulting in a final payment of 94.75 AED for the recipient.
International Transfer Fees
International transfers may incur additional fees depending on the destination country. It’s recommended to check with Du’s customer service for specific rates before proceeding.
Common Issues and Solutions
1. Balance Transfer Not Working
Possible Reasons:
- You have insufficient balance.
- The recipient’s number is incorrect.
- Your transaction exceeded the established daily or monthly limits set by the service.
Solution:
- Ensure you have enough balance.
- Double-check the recipient’s number.
- Check if you have reached your transfer limit.
2. Incorrect Amount Error
Possible Reasons:
- A transfer amount under the established minimum threshold exists.
- The amount surpasses what is permitted to transfer.
Solution:
- Each transfer must have an amount which ranges between AED 2 and AED 200.
3. Did Not Receive Confirmation Message
Possible Reasons:
- Network delay
- SMS delivery issue
Solution:
- Wait for a few minutes and check again.
- Restart your phone and try again.
Checking the rules before you send du credit
I have seen readers get confused because different guides quote different limits, so here is what I could confirm from other published sources. According to Gulf News guide to transferring mobile credit, du has three ways to send credit to another number: dial *121*number*amount# and press 1 to confirm, dial *121# and follow the prompts, or dial *135# and choose option 2 for One2One transfer. A confirmation SMS follows the last two methods.
Limits and fees: why the numbers differ
According to Bayut’s du balance transfer guide, a du transfer within the UAE is free, with a minimum of AED 2 and a maximum of AED 200 per transaction, and an overall cap of AED 150 per month. It also says you can send to up to 25 recipients a day when transferring to Etisalat numbers. These figures do not match every guide online, and the Gulf News article does not state fees or limits at all. Operators change these terms from time to time, so treat any figure, including the ones in this post, as a starting point and confirm the current rule with du before sending a large amount.
A quick checklist before you press call
- Check the recipient number digit by digit. A transfer sent to the wrong number cannot be recalled by you.
- Keep enough balance for the amount you want to send.
- Wait for the confirmation SMS before you try again, so you do not send the same amount twice.
- If the code returns an error, check whether you are over a per-transaction or monthly limit rather than retrying repeatedly.
Sending credit abroad
The Bayut guide describes the international option as texting SEND to 1700, entering the recipient number with the country code, choosing an amount and confirming. It adds that texting List to 1700 shows the supported countries. Since coverage can change, check that list before you count on it.
How to reach du
The same guide gives *177# or 800-155 as the way to reach a du representative if a transfer goes wrong. Keep the date, amount and both numbers handy when you call. For more background on how the three UAE operators handle credit transfers, read the Gulf News guide to transferring mobile credit.
If you transfer often, keep a note of how much you have sent in the month, because the guide above mentions a monthly cap and an error message is often the first sign you have reached it.
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Frequently Asked Questions (FAQs)
1. Can I transfer Du’s balance to an Etisalat number?
No, It is not possible to move Du balance between Du subscriber accounts, and Du balance transfers are restricted to numbers inside the Du network.
2. How long does a balance transfer take?
Each balance transfer operates immediately though it is possible to encounter rare situations where the process takes about 5 minutes to complete.
3. Can I transfer my entire balance?
You need to keep at least AED 1 in your account when a credit transfer occurs.
4. Can I transfer credit from Du postpaid to prepaid?
Both prepaid users need to have transferred credit because prepaid accounts do not permit balance exchanges beyond their own user base.
5. What happens if I enter the wrong number?
If you send credit to the wrong number, the transaction cannot be reversed. Always double-check the recipient’s number before confirming the transfer.
Read Also: UAE UID Number: Your Quick & Easy Guide
Final Words
The process of moving balances with Du remains fast, along with being easy for its users. The UAE allows users to transfer their credit to family members or friends through basic USSD commands. The SMS-based method enables you to conduct secure international transfers of credit. Prior to making any transaction, always verify the stated transfer fees together with the payment limitations. The guide will enable you to make successful Du balance transfers at any time.
