The moving industry in Dubai recorded a 15% increase in the first quarter of 2025, and Smart Movers took a substantial portion of the market as people and businesses sought professional moving services. The company handled over 2,500 moves last quarter alone.
Here’s what to know
Smart Movers is at the forefront of Dubai’s moving industry due to the growing real estate sector and business environment of Dubai. The company had a 25% increase in bookings for the current period as compared to the last year.
The moving industry has experienced an upward trend in both residential and commercial sectors due to the high rate of population increase and business growth in areas like technology, finance, and hospitality.
The surge has maintained Smart Movers’ growth trend for 18 consecutive months of rising bookings.
- What they are saying: “The demand for quality movers in Dubai has never been higher,” said a Smart Movers spokesperson. “We are experiencing tremendous growth in all our services, including studio apartment moves and big corporate relocations.”
- Market dynamics: Professional moving services have become a necessity rather than a luxury in Dubai because of its challenging moving process and harsh climate. The analysts predict that 80% of the population in Dubai will use professional moving services in the future, and this number was 65% three years ago.
- Residential versus commercial: Smart Movers still gets most of its business from residential moves at 70%, but commercial moves are growing faster by 35% year-over-year. The majority of the growth in office moves can be attributed to business districts like DIFC and Business Bay.
- Customer satisfaction metrics: Smart Movers has a 4.8-star rating on review platforms and customers like the company for its punctuality, good handling and price transparency. The moving industry is known for having a low repeat business rate but Smart Movers has a rate of 40%.
- The expat factor still dominates: International relocations were up by 20% in Q1 2025, and Smart Movers moved people from Dubai to Europe, Asia, and North America. The company’s experience in customs and shipping has been a major reason for the company’s success.
- Keeping an eye on innovation: According to an industry observer, Smart Movers has been putting a lot of money into technology and training. “Their new tracking system and digital inventory management have set new standards for movers in Dubai. That’s the kind of innovation that keeps them ahead of the competition.”
- More context: Smart Movers have not changed their prices in spite of the high demand and the prices have only risen by 3% in the last year which is less than Dubai’s general inflation rate. The company has been able to do this due to the increase in the number of staff and operational efficiency.
Smart Movers’ environmental policies, such as using electric vehicles and sustainable packing materials, are in line with Dubai’s 2030 sustainability plan and may open the company to government tenders and green consumers.
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The company is looking to increase its fleet by 30% and hire 50 more people by Q3 2025, as the relocation sector in Dubai is expected to grow.
