The Emirates ID stands as one of the fundamental requirements for all UAE residents since you must reside there or plan to transfer there. In the United Arab Emirates, all residents as well as citizens need to have this card, which contains essential personal information and acts as an obligatory requirement. The EIDA Number becomes a subject of confusion when people interact with the Emirates ID application or renewal, or information update systems.
In this blog, I will walk you through everything you need to know about the EIDA Number, especially the helpline number 6005 30003, and why it’s important for every UAE resident to know it.
What is EIDA?
EIDA was the government body responsible for issuing Emirates ID cards to all UAE citizens and residents. EIDA has integrated into the Federal Authority for Identity, Citizenship, Customs & Port Security, known today as ICP.
What is an EIDA Number?
The EIDA Number (6005 30003) is a customer service number—a helpline you can call when you need help with anything related to your Emirates ID.
The official helpline functions as the service platform that provides guidance to citizens and residents about Emirates ID card matters. The process of Emirates ID application or renewal serves as one of the main purposes of contacting the EIDA Number. A tool supplies free phone support to check application status, report lost or stolen items, and update card-related information.
When Should You Call the EIDA Number?
If you need to contact the EIDA helpline, there are specific scenarios where phone contact provides the best option, although contacting them for every thought remains unnecessary.
1. Tracking Emirates ID Status
The EIDA number allows you to check your ID status when you made a new application or renewal, but did not receive any updates. Having your application number together with your passport available speeds up the customer support process.
2. Lost or Stolen Emirates ID
The loss of your Emirates ID produces highly stressful consequences. Reporting loss and obtaining replacement procedures are both accessible by dialing 6005 30003.
3. Issues with Biometric Appointments
New application candidates, along with several renewal cases, have to provide their biometric information. The EIDA number exists to assist you if you failed to show up for an appointment or did not get an appointment scheduled.
4. Updating Personal Details
Do you need to update your mobile number or address, or employment information in your Emirates ID? Users need to conduct appropriate updates to their Emirates ID system. You can contact phone support when the online application system becomes difficult to use.
5. Confusion with Online Applications
Users can encounter two problems when accessing the official portal or when deciding between available options. When you contact the EIDA helpline services, a representative will help direct your process step-by-step.
List of EIDA Centers in UAE
Dubai Centers
| # | Center Name | Location |
|---|---|---|
| 1 | Al Barsha Customer Happiness Center | Al Barsha, Dubai |
| 2 | Alghazal Customer Happiness Center | Al Ghazal, Dubai |
| 3 | AlRashidiya Customer Happiness Center | Al Rashidiya, Dubai |
| 4 | Al Nahda Happiness Center | Al Qusais, Dubai (Behind Grand Car Wash) |
| 5 | Alyalyis Customer Happiness Center | Al Yalayis, Dubai |
| 6 | Al Baraha Customer Happiness Office | Al Baraha, Dubai |
| 7 | Hatta Customer Happiness Office | Hatta, Dubai |
Abu Dhabi Centers
| # | Center Name | Location |
|---|---|---|
| 1 | General Directorate Of Residency And Foreigners Affairs Abu Dhabi | Abu Dhabi |
| 2 | General Directorate Of Residency And Foreigners Affairs – Al Dhafra | Al Dhafra, Abu Dhabi |
| 3 | General Directorate Of Residency And Foreigners Affairs – Al Ain | Al Ain |
| 4 | Khalifa Customer Happiness Center | Abu Dhabi |
| 5 | Al Ain Customer Happiness Center | Al Jimi Street, Al Ain |
| 6 | Khalifa Medical City Customer Happiness Center | Abu Dhabi |
| 7 | Mussafah Customer Happiness Center | Mussafah Industrial Area, Abu Dhabi |
| 8 | Al Jazeera City Happiness Center | Al Nahyan Area, Abu Dhabi |
| 9 | AlQoa Customer Happiness Center | Abu Dhabi |
| 10 | Liwa Customer Happiness Office | Liwa, Abu Dhabi |
| 11 | Ghayathi Customer Happiness Office | Ghayathi, Abu Dhabi |
| 12 | Dalma Customer Happiness Office | Dalma Island, Abu Dhabi |
| 13 | AlMarfa Customer Happiness Office | Al Marfa, Abu Dhabi |
| 14 | Alsela Customer Happiness Office | Al Sela, Abu Dhabi |
Sharjah Centers
| # | Center Name | Location |
|---|---|---|
| 1 | General Directorate Of Residency And Foreigners Affairs – Sharjah | Sharjah |
| 2 | Sharjah Customer Happiness Center | Al Rahmaniya, Sharjah |
| 3 | General Directorate Of Residency And Foreigners Affairs – Khorfakkan | Khorfakkan, Sharjah |
| 4 | Al Dhaid Customer Happiness Center | Al Dhaid Region, Sharjah |
| 5 | Al Ghubaiba Customer Happiness Center | Al Ghubaiba, Sharjah |
Ajman Centers
| # | Center Name | Location |
|---|---|---|
| 1 | General Directorate Of Residency And Foreigners Affairs – Ajman | Ajman |
| 2 | Ajman Customer Happiness Center | Al Jurf, Ajman |
Fujairah Centers
| # | Center Name | Location |
|---|---|---|
| 1 | General Directorate Of Residency And Foreigners Affairs – Fujairah | Fujairah |
| 2 | Fujairah Customer Happiness Center | Sakamkam, Fujairah |
What Information Should You Have When Calling EIDA
Pre-contact preparation consists of gathering particular essential information. The provision of the necessary information allows the support staff to help you more effectively and swiftly.
Details to Keep Ready
- Full name (as per passport or Emirates ID)
- Passport number
- Application number (if available)
- Mobile number registered with the ID
- Old Emirates ID number (if you’re renewing or replacing)
The preparation of essential details when calling EIDA minimizes both time consumption and redundant communication.
What Languages Are Supported?
Customer care representatives at the organization provide support through various linguistic options. People I checked with and several users confirm the following information
- Arabic
- English
What Are the Working Hours of the EIDA Helpline?
The standard working hours of EIDA number 6005 30003 are operational for users. Usually, customers can contact the helpline during specific hours from 7:00 AM to 8:00 PM during weekdays.
- Monday to Friday
- From 7:00 AM to 8:00 PM
Customers should avoid late-night and weekend telephone requests since these times often find the helpline systems either unavailable or with reduced service capabilities.
Can You Visit an Office Instead?
You can go to an ICP Customer Happiness Centre to resolve complex problems or prefer in-person service. Calling the EIDA number first offers the potential advantage of phone-based resolution, so you can avoid going to an office.
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Common Questions People Ask When They Call EIDA
People typically have these queries when they reach out to EIDA through their number. People with these kinds of questions should feel confident since they share their concerns with multiple others.
- “My Emirates ID application is delayed. What can I do?”
- “I forgot my biometric appointment. Can I reschedule?”
- “How can I change my registered mobile number?”
- “I’m leaving the country soon. Can I get my ID urgently?”
- “How long will my Emirates ID be valid?”
- The wrong information I put into my online application form needs correction. How can I fix it?”
These line agents possess a detailed understanding of common inquiries and assist clients with understanding and calmness.
What If the EIDA Number Doesn’t Work?
Technological difficulties, along with heavy network traffic occasionally prevent users from establishing a connection with the system. Here’s what I suggest:
Alternatives
- Visit the official ICP website: https://icp.gov.ae
- Use the online live chat on the ICP portal
- Visit the nearest service center
- Users should check the social media outlets of the official platform for the latest announcements.
Tips From My Experience
These few experienced tips should help you prevent mistakes after understanding the fundamental information.
1. Always Write Down Your Application Number
Your application number serves as your stoic reference point for any communication. Losing it causes delays.
2. Use the Same Mobile Number
Make sure to maintain continuous use of the same mobile phone number from the application period through usage to avoid missing critical OTPs or important messages.
3. Double-Check Application Forms
Errors in dates and spelling mistakes result in rejection and delayed processing. Read everything carefully before submitting.
4. Keep Copies of Your Emirates ID
You need to make either a digital picture or a scan of your identification card. An emergency backup or original replacement of the Emirates ID serves practical purposes when needs arise.
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Final Words
The EIDA number (6005 30003) functions beyond its role as a typical phone line. Your Emirates ID process can become easier by directly accessing 6005 30003, which serves as your entry point. Utilizing the helpline number 6005 30003 at the right time helps UAE residents avoid stress and save time when applying or renewing their EIDA Number or seeking clarification.
As a well-organized nation, the UAE uses the Emirates ID as its fundamental identification system, so maintaining its accuracy state becomes essential. You can get assistance anytime when in doubt by dialing 6005 30003 for step-by-step guidance.
