A Shortest Guide to Checking Your FAB Balance in the UAE

A short balance check avoids mechanics and overdraft that cost money, and is useful to know when to schedule spending money. FAB offers you flexible options, thus you may check your money anywhere. Use these FAB balance check procedures for businesses that suit your device and scenario.

Method 1. FAB Mobile App

This is the everyday choice for most customers because it is fast, secure, and always with you.

Steps

1. Download the FAB Mobile app on your app store.
2. Launch the application and tap on Register or Sign in, depending on the requirement.
3. Go through the entire identification process, like Emirates identification scan and selfie verification (where requested).
4. Set a mobile PIN and use biometric sign-in to sign in conveniently.
5. The balances are balanced on the home screen once you log in.
6. To view transactions and search by date or amount, you tap on any account.
7. By tapping on a card, the available credit, outstanding balance, and due date are displayed.
8. Enable the notifications to ensure that you receive alerts when you get credit into your salary and when card charges are made.

Method 2. Internet Banking on a Computer or Tablet

Choose this when you want a clear table of accounts and quick statement exports for budgeting or records.

Steps

1. Open the FAB personal online banking page in a secure browser.
2. Sign in with your credentials or register if you are new.
3. Click Accounts to see balances across all accounts.
4. Drill into one account to filter and download transaction lists.
5. Click Cards to review card balances and payment details.
6. Download monthly statements and save them to your device.
7. Log out when done.

Method 3. Salary Card Balance using the Prepaid Portal

Workers paid on Ratibi or other prepaid cards can check their balance in seconds without any app or website login.

Steps

1. Place your prepaid card on the table in front of you.
2. Open the ppc FAB balance enquiry page in your browser.
3. Enter the last four digits of the card number from the front of the card.
4. Enter the Card ID exactly as it appears.
5. Complete the simple verification on screen and submit.
6. Read the balance shown on the result page.
7. Re-enter details if an error appears and submit again.

Method 4. ATM Balance Check

Use this when offline or when you want a printed receipt to file with cash expenses.

Steps

1. Go to a nearby FAB ATM.
2. Insert your card and key in your PIN.
3. Choose Balance Inquiry from the menu.
4. View the available balance on the screen.
5. Select Print if you need a slip for your records.
6. Remove your card and keep the receipt safe.

Method 5. Calling the FAB Contact Centre

A quick call solves balance questions when other channels are not available or when you want extra reassurance.

Steps

1. Call the customer service number that applies to your location.
2. Use the menu to reach balance information or ask to speak with an agent.
3. Verify your identity by answering the security questions.
4. Request your current balance and ask about the last few transactions if needed.
5. Write down any instructions given by the agent.

Method 6. SMS Balance for eligible accounts

When your product has an option that allows the requests to be done via text messages, this would be an easy method to check the balance without the internet.

Steps

1. Make sure that the bank has your mobile number.
2. Using that number, make a payment of the balance amount through the official shortcode in formats that your product specifies.
3. Wait to get the text message that displays your balance.
4. Failing to reach a reply, switch to the application, internet site, automatic teller machine, or call centre.

Quick Tips and Troubleshooting

1. Failed registration of application, in bright light, and be centered on the face during selfie steps.
2. If you have sign-in troubles with the web: reset password and (perhaps) browser cache.
3. In case of PREPAID portal errors, confirm the last four digits and the Card ID as printed on the Card.
4. If you enter the wrong PIN in an ATM twice, stop after two attempts and call support.

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Security, Official Channels and Bank Background

The post above covers the ways to check your balance. Here is some background and a few safety points. According to the Wikipedia entry on FAB, First Abu Dhabi Bank was formed in April 2017 through the merger of First Gulf Bank and National Bank of Abu Dhabi, is headquartered in Abu Dhabi and is listed on the Abu Dhabi Securities Exchange. It is described as the largest bank in the UAE. Many older customers still hold accounts and cards that started life under the NBAD or FGB names, which is why you sometimes see both on documents.

What the official site lists

The FAB UAE website describes the FAB Mobile app as a way to check balances, make payments and manage accounts and cards, with real-time alerts. It is listed on the App Store, Google Play and AppGallery. For phone support, the page gives 600 52 5500 within the UAE and +971 2 681 1511 from outside the country. It also lists personal online banking, branches and ATMs found through a branch locator, and a Ratibi prepaid card balance enquiry.

Staying safe while checking balances

• Download the app only from the official stores, and ignore apps or links sent by message.
• The bank states on its site that it does not promote investments through social media or third-party ads. Treat any such offer using its name as suspect and check it through official channels.
• Never share your PIN, password or one-time passcode with anyone who calls you, even if they quote your name.
• Turn on alerts so you see unexpected activity immediately, and report problems through the number on the official site.

When the balance looks wrong

A pending card payment can make your available balance lower than your ledger balance for a day or two. Compare the transaction list in the app with your receipts before calling. If you find a charge you do not recognise, contact the bank right away through the official number, and keep a record of the date and reference of your call.

For salary cards and other prepaid products, remember that the balance enquiry route can differ from a normal account, so use the option for your product on the official site. If you are travelling, tell the bank before you go and keep the international number above saved in your phone, because the UAE number may not be reachable from abroad on every network. Finally, review your registered mobile number and email whenever you change your SIM, so alerts and verification codes always reach you.

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Conclusion

You can now have two clear steps to follow for every balance check option that FAB provides. Use the app when you are in a hurry, the website to view statements, the prepaid portal to view salary cards, the ATM to make offline checks, the call centre to get live assistance, and SMS when your product is able to support it. In such options, you have your balance at any given moment.