
Efficient management of utility bills is a very important aspect in every household and business. Etihad Water Electricity (EtihadWE) offers you a choice of convenient ways to check and pay your bills. This tutorial will take you through the process of both techniques, and you are certain to go through a smooth process.
In this guide, I will provide all methods to pay Etihad Water & Electricity Bills are given below:
- EtihadWE Website
- EtihadWE Mobile App
- Via Kiosks
- Banks
Online Through the Etihad Water and Electricity (EtihadWE) Website
EtihadWE is a website where you can view your bills and make payments in one convenient location.
Step 1: Visit the EtihadWE Website
- Open your web browser and go to the official EtihadWE Website.

Step 2: Navigate to “e-Services”
- Look for the “Services” tab or section on the homepage.
- Click on it to get various customer services.

Step 3: Select “Customer” and “Payment Service”
- At the website’s top, go to the “e-Services” tab and then click on the “Customer” category.

Step 4: Enter Account Details
- On the relevant fields, enter your account number, mobile number, and email address.
- Check your information twice to find out its accuracy again twice.

Step 5: View and Pay Bill
- Your invoice will appear on the monitor.
- Compare the details with the amount to ascertain whether it is correct.
Through the EtihadWE Mobile App
With the EtihadWE mobile application, it has become easy to pay your bills anywhere and at any time.
Step 1: Download and Install
- Click the link given below and download the official Etihad WE App through the Apple store or the Google Play Store.
- Install the app on your smartphone or tablet.

Step 2: Login or Register
- Please start the app and log in in case you have registered using the username and password.
- In case you have no account, create one in terms of the required information.

Step 3: View and Pay Bill
- Tap the “Bill Payment” category under the app.
- Your bill will be displayed. Review the amount and proceed with the payment.
- You can pay using credit cards, debit cards, or other available methods.
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Kiosks
Kiosks for EtihadWE are conveniently placed; it is a fast convenient and efficient system of payment option.
Step 1: Locate a Kiosk
- Mobile kiosks can be located in shopping centers, hypermarkets, garages, and other places in the UAE.
- To locate the kiosk near you, use the EtihadWE website or the EtihadWE Application.
Step 2: Select “EtihadWE Bill Payment”
- Next, you will find the option of EtihadWE bill payment on the kiosk screen.
Step 3: Enter Account Details
- Input your account number or follow the instructions for alternative identification methods.
Step 4: Make Payment
- Enter your credentials to make a payment.
- Use cash or card as per the kiosk’s payment options.
Banks
Most of the banks in UAE enable you to pay your EtihadWE bills over the counter at any of the branches.

Step 1: Visit a Bank Branch
- Go to any branch of a participating bank.
Step 2: Inform the Cashier
- Let the cashier know that you want to pay your EtihadWE bill.
Step 3: Provide Account Details
- Give your account number as a means of identification to the cashier.
Step 4: Make Payment
- Pay the bill amount using cash or directly from your bank account.
- Obtain a receipt as proof of payment.
Exchange Centers
Exchange centers offer another reliable way to pay your EtihadWE bills.
Step 1: Visit an Exchange Center
- Find a nearby exchange center in the UAE.
Step 2: Inform the Cashier
- Tell the cashier that you want to pay your EtihadWE bill.
Step 3: Provide Account Details
- Share your account number or other required identification details.
Step 4: Make Payment
- Pay it with cash or using a bank account
Emirates Post
There is also an option of paying your EtihadWE bill at Emirates Post offices, which offers an easy and convenient way of payment.
Step 1: Visit an Emirates Post Office
- Find an Emirates Post branch close to you
Step 2: Inform the Staff
- Note the personnel that you need to settle your EtihadWE bill.
Step 3: Provide Account Details
- Share your account number or relevant details with the staff.
Step 4: Make Payment
- Pay the bill amount using cash or through your bank account.
- Collect the receipt as confirmation.
Additional Tips
Register for Online Services
- Registering for EtihadWE online services allows you to receive bill notifications and manage payments efficiently.
- You can also look at your consumption and pay history.
Pay on Time
- If there is something regrettable about your actions, do not be charged a late payment fee thus setting reminders around your bill’s due dates.
- Most methods provide instant confirmation, ensuring your payment is credited promptly.
Conserve Water and Electricity
- Adopting conservation practices can significantly reduce your utility bills.
- Use energy-efficient appliances and monitor your water usage.
Keep Your Account Information Safe
- Always ensure your account details are entered on official platforms.
- Avoid sharing sensitive information with unauthorized personnel.
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Final Words
By following the above given detailed steps one can simply pay the Etihad Water and Electricity bills. If you are comfortable with online payments or use your mobile, or if you prefer face-to-face payment, EtihadWE has got you covered. Paying your bills on time also saves time, and avoids charges or disconnection in services you may require in the future.