The United Arab Emirates has Al Ansari Exchange as one of the top exchange and remittance services. You can conveniently check your balance through Al Ansari Exchange through either their website and mobile app as well as their prepaid card.
In this guide, I will provide a detailed step-by-step process to check your Al Ansari Exchange balance through different methods, including the website and mobile app.
Checking Al Ansari Exchange Balance via the Website
Step 1: Open the Al Ansari Exchange Website
- Open your preferred web browser.
- Visit the official Al Ansari Exchange website: https://www.alansariexchange.com
Step 2: Log In to Your Account
- Users must look for the account login section named either “Login” or “My Account”.
- Use your account username that you registered along with the password you set when accessing your Al Ansari Exchange profile.
- Account registration comes first before proceeding to the website because you must complete the onscreen directions.
Step 3: Navigate to Your Account Dashboard
- The account dashboard becomes available after you complete the login process.
- The sections that display your account balance are “My Transactions” and “Account Summary” and “Balance”.
Step 4: Check Your Balance
- The display screen presents your current available account balance.
- View transaction history together with several other pertinent details appear on the screen.
- If you have different types of balances (prepaid card, wallet balance), check the respective section.
Checking Al Ansari Exchange Balance via the Mobile App
Step 1: Download and Install the App
- You should access the Apple App Store for iOS devices while Android users should visit Google Play Store.
- Search for “Al Ansari Exchange”.
- Download and install the app.
Step 2: Open the App and Log In
- Start Al Ansari Exchange Mobile application.
- You should input your account username along with your password which previously registered for the system.
- First register your account through the prompted instructions before creating an account.
Step 3: Navigate to Your Account or Wallet Section
- You will find several choices after completing the login procedure on the home screen.
- Open the available options which include “My Account” and “Wallet” and “Balance”.
Step 4: View Your Balance
- The balance is typically displayed prominently.
- The application provides an easy-to-use interface that makes it smooth to navigate its features.
Step 5: Review Transaction History (Optional)
- The application allows you to see past transactions which show how your balance fluctuates.
- The feature enables users to track the flow of money through their expenses and financial inflow.
Checking Al Ansari Exchange Balance via Customer Service
Step 1: Call the Customer Support Center
- Dial the official Al Ansari Exchange customer service number on +971 4 366 2117.
- Follow the automated menu or wait for a customer representative.
Step 2: Provide Account Verification
- You need to present your registered phone number together with your customer identification.
- The representative will request further verification questions.
Step 3: Request Balance Information
- Inquire with the representative to obtain the present balance of your account.
- If needed you can ask the representative to check your recent account transactions.
Checking Al Ansari Exchange Balance via ATM
Prepaid card holders of Al Ansari Exchange can verify their account balance by using any ATM. Here’s how:
Step 1: Visit a Nearby ATM
- Find an ATM equipment that enables balance inquiries.
- The system allows you to access balance checks through any ATM supporting Al Ansari Exchange prepaid cards.
Step 2: Insert Your Card
- Route your Al Ansari Exchange prepaid card into the ATM machine. Your accessible funds will appear on the ATM terminal screen.
- Follow the on-screen instructions.
Step 3: Enter Your PIN
- Your card details will become available when you input your PIN code correctly.
Step 4: Select “Balance Inquiry”
- Choose “Balance Inquiry” or an equivalent option from the available menu options on the screen.
Step 5: View Your Balance
- Your accessible funds will appear on the ATM terminal screen.
- Some ATMs may also print a receipt with your balance details.
Read Also: Where’s the Nearest HSBC Bank or ATM in Dubai? Find Now!
Creating an Al Ansari Exchange Account
You must create an Al Ansari Exchange account first because both digital and web-based balance checks need this account to function. Here’s how:
Step 1: Visit the Al Ansari Exchange Website
- Open your browser and go to https://www.alansariexchange.com/.
Step 2: Click on “Sign Up”
- Find the registration section that contains the “Sign Up” button on the main home screen.
Step 3: Enter Your Personal Information
- Fill in your details such as:
- Full Name
- Email Address
- Mobile Number
- Date of Birth
- Nationality
Step 4: Create a Username and Password
- Users should create a safe username along with a strong password during registration.
- Confirm your password to proceed.
Step 5: Verify Your Identity
- You may be required to verify your identity using:
- OTP (One-Time Password) sent to your mobile or email
- The system needs you to scan one of the authorized identity documents including Emirates ID or your passport.
Step 6: Complete the Registration
- Agree to the terms and conditions.
- Click on “Submit” to finalize your account creation.
Step 7: Log In and Check Your Balance
- Once registered, log in to your account and follow the steps mentioned earlier to check your balance.
Checking Al Ansari Prepaid Card Balance
Step 1: Log In to Your Prepaid Card Account
- Users who possess Al Ansari prepaid cards should access their card management portal for login.
Step 2: Check Your Available Balance
- The current account balance appears within the prepaid card dashboard.
Step 3: Review Transaction History (Optional)
- The system allows you to view previous transactions for better expense tracking.
Common Issues and Troubleshooting
Issue 1: Unable to Log In
Solution
- Ensure that both your username and password match the correct entries.
- Apply the “Forgot Password” function when you need to reset your account password.
Issue 2: Balance Not Updating
Solution
- Users can fix this issue by simultaneously refreshing their page while performing a logout and subsequent login procedure.
- If the issue persists, contact customer service.
Issue 3: SMS Balance Inquiry Not Working
Solution
- Check that your mobile phone number exists on the Al Ansari registration list.
- Confirm the correct SMS format.
- Verify if your mobile carrier enables the service to function properly.
Read Also: Forgot Your NOL Trips? Check Travel History in 1 Min!
Final Thoughts
The process of balance checking at Al Ansari Exchange remains simple with different accessible methods. Every transaction update in your account becomes available through our website and mobile app SMS functionality and our customer service channels. Any difficulties you experience with Al Ansari services can be resolved through their dedicated customer support.
