
Lulu Exchange stands as a reputable financial service provider that ensures secure salary payments for its employees. Workers who get their salaries from Lulu Exchange should occasionally confirm their salary information. The process has several methods available such as
- Lulu Exchange website
- The Lulu Money mobile app
- SMS
- By visiting a branch
- By calling customer support
- By using an ATM
This guide will walk you through all the methods in detail so that you can easily check your Lulu salary whenever needed.
1. Checking Lulu Salary via the Lulu Exchange Website
Step 1: Visit the Lulu Exchange Website
- Go to the official Lulu Exchange website: www.luluexchange.com.

Step 2: Log into Your Account
- The Login button is located in the top right section of the homepage so you should click it.
- Enter your username and password.
- A non-account holder can register now by clicking the registration button followed by account creation instructions.
Step 3: Navigate to the Salary Information Section
- After logging in, look for the Account Summary or Salary Information section.

- The salary details can be accessed by clicking this section.

Step 4: View Your Salary Details
- Your salary information including the payment amount along with all your transaction records will become visible on the display screen.
- You can also check your previous salary transactions here.
2. Checking Lulu Salary via the Lulu Money Mobile App
Step 1: Download the Lulu Money App
- You can acquire the application from the Google Play Store (Android) and Apple App Store.

Step 2: Open and Log into the App
- Launch the app after which you should provide the required authentication through your username together with your password.
- New users should press the Sign Up button to finish registration after completing the form.

Step 3: Navigate to the Balance Section
- The Account or Balance section awaits users who successfully log in to the system.
- Open the specified section from the dashboard to view your salary information.

Step 4: View Your Salary Details
- The application shows your salary information, which consists of your current credit sum and previous transaction records.
- You can also download statements if needed.
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3. Checking Lulu’s Salary via SMS
Lulu salary information is accessible through SMS even if you do not have internet access by sending BAL followed by your Lulu Card Number to 51999.

Steps to Check Lulu’s Salary via SMS
- Open the messaging app on your mobile phone.
- Type the following message format: BAL<space>NIN Number
(NIN Number is your Lulu Card Number.) - Send the message to 51999.
- You will get an SMS response with both the balance information and the most recent salary deposit details.
This is a quick and convenient way to check your salary without logging into any app or website.
4. Checking Lulu Salary at a Lulu Exchange Branch
Visitors who wish to receive personal attention for salary verification can check their pay at one of Lulu Exchange’s branches.
Step 1: Locate the Nearest Lulu Exchange Branch
- The Lulu Exchange website provides information about the nearest locations.
Step 2: Visit the Branch
- The operating hours of the branch allow customers to visit for their needs.
- The check for your salary needs both your identification card and (if you have it) your Lulu Exchange Card.
Step 3: Provide Necessary Information
- State your objective to the staff about examining your salary information and account statement.
- Provide the required details, including:
- Transaction reference number (if applicable)
- Your identification documents (passport, national ID, or Emirates ID)
- Your registered mobile number
Step 4: Receive Salary Details
- The Lulu Exchange Staff will perform system verification to provide all required information to you.
- The staff will provide either a printout of your balance or salary transaction history when you ask for it.
5. Checking Lulu’s Salary via Customer Support
If you are unable to access your salary details through the above methods, you can contact Lulu Exchange customer support.

Steps to Check via Customer Support
- Call the Lulu Exchange helpline at their customer service number (600522204).
- Provide your registered mobile number or Lulu Card details.
- The representative will verify your identity and provide your salary balance.
6. Checking Lulu’s Salary via ATM Inquiry
If you have a Lulu Exchange Payroll Card, you can check your salary balance at an ATM.

Steps to Check via ATM
- Insert your Lulu Exchange Payroll Card into any ATM.
- Enter your PIN.
- Select Balance Inquiry from the menu.
- Your current salary balance will be displayed on the screen.
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Final Words
Users have various ways to verify their salaries through Lulu Exchange’s service. You can choose from:
- The Lulu Exchange website for detailed account summaries.
- Users of the Lulu Money mobile app get to view their salary transaction details in real-time.
- Lulu Exchange provides SMS as a quick balance inquiry method that works independently from internet access.
- The visit to a Lulu Exchange branch serves as your option for direct assistance.
- Contacting customer support for assistance.
- Using an ATM with a Lulu Payroll Card.
The available methods to reach your salary information are easy to use and secure so you can check your account details at any time. You can solve any issues with your Lulu Exchange inquiries by reaching out through customer support channels.