Users of Sharjah Electricity and Water Authority (SEWA) can easily check their electricity, water, and gas bills through various options. As part of its service offerings, SEWA provides users bill bill-checking options through its website and mobile apps and SMS functionality along with direct customer support.
In this guide, I will explain in detail all the methods you can use to check your SEWA bill.
- SEWA Official Online Portal
- SEWA Mobile app
- SMS to 7011
- Visit a SEWA support center
- Call the helpline on 991
Methods to Check Your SEWA Bill
1. SEWA Official Online Portal
The SEWA official website serves as an effortless method to inspect your SEWA bill. Follow these steps:
Step 1: Visit the Official SEWA Website
- Open your web browser and go to the official SEWA website: https://www.sewa.gov.ae.
Step 2: Look for the “Bill Inquiry” or “Check Bill” Option
- Navigate inquiries from the SEWA webpage by accessing the billing section of the homepage and the customer service options.
- Select the Bill Inquiry or Check Bill tab on the website.
Step 3: Enter Your Consumer ID or Account Number
- The system requires you to either use your SEWA Consumer ID or Account Number to continue.
- Your previous SEWA bills contain the details you will require.
Step 4: Provide Additional Information
- Some account holders require adding their registered mobile number together with their email address during the process.
- This helps in verification and security.
Step 5: Click on “Submit” or “Check Bill”
- Use the submit button following the completion of the required detail entry.
Step 6: View Your Bill Details
- The website will display your current bill amount, due date, and other relevant details.
- You can also download a copy of your bill for reference.
2. SEWA Mobile App
The SEWA mobile app enables mobile-based users to conduct easy bill checking.
Step 1: Download the SEWA Mobile App
- The first step to using the SEWA Mobile App is to download it.
- Google Play Store (for Android users)
- Apple App Store (for iOS users)
- Search for “SEWA Mobile App” and download it.
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Step 2: Open the App and Log In
- User can start by launching the App and subsequently enter their credentials.
Step 3: Navigate to the “Bill Inquiry” Section
- Within the app interface you must tap the section which contains a “Bill Inquiry” or “Check Bill” menu.
Step 4: View Your Bill Details
- Selecting the bill inquiry option displays your present bill information together with both its amount and due date and payment record.
3. SMS to 7011
SEWA provides users who lack internet access or prefer SMS-based services with a bill-checking option through 7011.
Step 1: Compose an SMS
- Launch the messaging application that you have currently installed on your phone.
- Use your Consumer ID as the text in the message.
- Example: If your Consumer ID is 123456789, type 123456789 in the message body.
Step 2: Send the SMS to 7011
- Send the message to 7011.
Step 3: Receive Bill Details via SMS
- The text reply you get from 7011 includes your current billing information along with the payment due date and additional necessary details.
4. Visit a SEWA Support Center
SEWA has established customer support centers for users who want assistance in person to look into their bill details.
Step 1: Locate the Nearest SEWA Support Center
- check the SEWA website to locate the nearest SEWA customer service center easily.
Step 2: Visit the Center with Your Consumer ID
- Always have your Consumer ID or Account Number with you when you go to SEWA facilities.
- Your bill details will be provided by a representative of the customer service team.
Step 3: Get Your Bill Information
- Your bill amount together with the due date and remaining charges will be presented to you by the representative.
5. Call the Helpline on 991
SEWA provides the 991 customer helpline number as a phone-based support service for consumers.
Step 1: Dial the SEWA Helpline Number
- Start by dialing the SEWA Helpline Number which you can find as 991.
Step 2: Follow the Automated Prompts or Speak to a Representative
- You may have to follow automated instructions to enter your details.
- Alternatively, wait to speak to a customer service agent.
Step 3: Provide Your Consumer ID
- Give your Consumer ID or Account Number when prompted.
Step 4: Get Your Bill Information
- The representative will present your bill information in addition to payment choices along with your next due date.
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Final Words
SEWA presents various channels for bill checking which enables all users to obtain their bills conveniently. Users can select among different billing options that include online checks, mobile applications, SMS functions, support facilities, and helpline communication. The different procedures allow you to receive prompt bill details so you can avoid fees and maintain uninterrupted service.
Save your Consumer ID as the convenience factor allows you to retrieve bill information quickly. Any difficulties you encounter with SEWA service can be solved by accessing their support team.
